Shipping policy
At Rextige, we are committed to ensuring a smooth and transparent shopping experience from the moment you place your order to the moment it arrives at your door. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days.
Occasionally, delays may occur due to:
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Incomplete payment or failed transactions
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Insufficient or inaccurate shipping details
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High-demand periods such as holidays or promotional sales
In such cases, we will contact you via email to resolve the issue before moving forward with your order.
Estimated Shipping Times
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United Kingdom: 3–7 business days
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International: 10–14 business days
Please note: While we strive to deliver within these timeframes, shipping times may be affected by external factors beyond our control, such as:
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Severe weather conditions
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Courier or carrier delays
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Public holidays and customs processing delays
You will receive tracking information as soon as your order is dispatched. If you experience delays, feel free to contact us and we will assist you as best we can.
Duties, Taxes & Customs
For international orders, customs fees, import taxes, or duties may apply depending on your country’s regulations. These charges are the customer’s responsibility.
Evercore is not responsible for any customs delays or charges. Please consult your local customs office for more details.
Order Cancellations
If you wish to cancel your order after placing it, please contact us as soon as possible at support@rextige.uk.
We will do our best to accommodate your request. However, if your order has already been processed or shipped, you will need to follow our Return Policy once the item is delivered.
Undelivered or Late Orders – Your Legal Rights
In accordance with the UK Consumer Rights Act 2015, if your order is not delivered within 30 days of purchase, and no longer required, you are entitled to cancel the order and receive a full refund.
This right applies unless a longer delivery timeframe was explicitly agreed upon at the time of purchase.
Questions?
If you have any questions or concerns about your order or our shipping policy, please email us at: